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Customer Service Pays

After the horrible service from ING and the equally good service from Bank of America I’m currently sitting at B of A opening up more services with the bank. Good service pays off for everyone and can often trump effective marketing…and in fact becomes effective marketing. At least to the readers of this blog.

Give folks a reason and these days they will do your marketing for you.

–Kyle Flaherty

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Posted in Social Marketing.

One Response

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  1. Steve said

    You must be the one guy in America that BoA gave good customer service to. They are the worst financial company I and, if the Consumerist.com community is any indication, thousands of others have even done business with.

    Don’t say I didn’t warn you.

    - sph

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